Privacy Policy

1. Introduction

This Privacy Policy describes how KNG Properties LLC ("KNG Properties," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, contact us, book a viewing appointment, or otherwise interact with our business. By using our website or services, you agree to the practices described here.

2. Information We Collect

A. Information you provide

• Contact details: name, email address, phone number.
• Appointment details: preferred date/time, occasion, general preferences or interests you choose to share.
• Correspondence: the content of emails, text messages, calls, and form submissions you send to us.

B. Information collected automatically

• Device and browser information (type, version, operating system).
• IP address, general location (city/region level), referring URL.
• Pages viewed, time on site, and interactions with our forms and booking widget.

C. Information from third parties

We may receive information from the booking platform that powers our appointment scheduler, from email or SMS service providers, and from any payment processor if and when a transaction occurs.

3. How We Use Information

We use the information we collect to:

• Schedule, confirm, reschedule, and follow up on viewing appointments.
• Respond to inquiries and provide customer service.
• Send transactional messages (confirmations, reminders, changes).
• Improve our website, services, and communications.
• Comply with legal obligations, enforce our Terms of Service, and prevent fraud or misuse.

4. SMS / Text Messaging Program

KNG Properties LLC operates an SMS communications program to support appointment scheduling and customer service. This section is also our Mobile Terms and serves as the carrier-facing disclosure for our A2P 10DLC messaging program.

A. Program description

When you provide your mobile number through our booking form, contact form, or directly to our team, you may receive text messages from KNG Properties LLC. Typical messages include:

• Appointment confirmations after booking.
• Appointment reminders before your visit.
• Reschedule, cancellation, or follow-up messages.
• Replies to questions you send us.

B. Consent

By submitting your phone number through our website, booking widget, or in direct communication with us, you expressly consent to receive SMS/text messages from KNG Properties LLC related to your inquiry or appointment. Consent is not required as a condition of purchasing any goods or services. You may also give consent verbally or in writing during other interactions with our team.

C. Message frequency & cost

Message frequency varies based on your interactions with us — typically no more than a handful of messages per appointment cycle. Message and data rates may apply according to your mobile carrier plan. KNG Properties LLC does not charge for the messages themselves.

D. Opt-out (STOP)

You can cancel SMS messages at any time by replying STOP to any message from us. After replying STOP you will receive one final confirmation message, after which you will no longer receive SMS messages from us. If you want to resume messages, sign up again or contact us directly.

E. Help (HELP)

For help with our SMS program, reply HELP to any message, email [email protected], or call +1 (346) 522-3653.

F. Carriers & delivery

Supported carriers include AT&T, T-Mobile, Verizon, and most other major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

G. No sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of the underlying services (e.g., our SMS delivery platform) may occur solely to operate the messaging program. All categories of information noted above exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information

We share personal information only in these limited circumstances:

• Service providers: vendors who help us operate the business — booking platform, email provider, SMS/messaging platform, website hosting — bound by confidentiality and data-use restrictions.
• Legal and safety: when required by law, to respond to lawful requests, enforce our agreements, or protect the rights, property, or safety of our clients, the public, or us.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with appropriate notice.

We do not sell personal information, and we do not share SMS opt-in information for marketing purposes.

6. Cookies & Tracking

Our website uses a limited number of cookies and similar technologies to remember preferences, measure basic site analytics, and power the embedded booking widget. You can control cookies through your browser settings; disabling cookies may affect certain features of the site.

7. Data Retention

We retain personal information only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements. Appointment records and correspondence are typically retained for up to seven (7) years. SMS opt-out records are retained indefinitely to honor your opt-out.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is perfectly secure, and we cannot guarantee absolute security of data transmitted to or from our website.

9. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to object to or withdraw consent to certain processing. To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will delete it.

11. Third-Party Services

Our website may link to or embed third-party tools (for example, our booking widget). Those services have their own privacy practices, which we encourage you to review. We are not responsible for the privacy practices of third parties.

12. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the website or, where appropriate, directly to you.

13. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

KNG Properties LLC
Email: [email protected]
Phone: +1 (346) 522-3653